Shipping & Delivery
We ship beauty products worldwide with care to protect formulas against heat and impact.
Processing
Orders are processed in 1–2 business days. Pre-order items follow the date shown on the product page.
Delivery estimates
- Domestic: 3–5 business days
- International: 7–14 business days
- Express options available at checkout
Packaging
Glass bottles, serums, and palettes are cushioned; during summer we may add thermal padding for heat-sensitive items.
Tracking
A tracking link is sent by email once the order leaves our warehouse. Delays from customs or carrier are outside our control but we will help trace the parcel.
Address issues
Please double-check the shipping address. If a parcel is returned due to wrong address, reshipping costs are borne by the customer.